Delivery Policy
At BuyToysOnline.co.uk, it’s our goal to get you your order quickly and safely.
All orders are packaged and shipped within 2 working days of receipt of order, and shipped by a range of trusted couriers including Royal Mail, DHL, Hermes and Parcelforce, depending on the value of order and shipping address.
Our shipping pricing is as follows:
- For orders up to £50, shipping in the UK is chargeable £3.95
- For orders over £50, shipping in the UK is FREE!
When can I expect my delivery?
Each package and courier we use is different, however we do aim to have your order with you within 5 working days of order placement, however it may be sooner.
What if I am not available?
In the event of nobody being at the property when delivery is attempted the courier will leave you a “whilst you were out” card (or similar) advising when the package will be attempted to be redelivered or a number for you to contact to arrange re-delivery at a time and date to suit you.
How can I trace delivery?
All items are shipped using a tracking method, which can be provided if required. Simply contact us through our contact page to find out more.